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• Fixing Facebook Email Permission

  In order to sign up for Balloonary, you need a valid email address on your Facebook account and grant Balloonary permission to access it. If you don't have an email on your Facebook account, then please use a different sign up method. If you mistakenly deactivated the email permission during the signup, here's how to fix it: Open Balloonary's app settings in Facebook and click "Remove" on the top right.Some readers

• How to change your password?

  Select ACCOUNT SETTINGS from the top left corner drop-down menu Under USER, enter your new password in the NEW PASSWORD field Click SAVESome readers

• How to change your payment method?

  Select ACCOUNT SETTINGS from the top left corner drop-down menu Under PAYMENT METHOD, click on CHANGE You will be redirected to a STRIPE page to update your payment methodSome readers

• How to add/edit your billing information?

  Select ACCOUNT SETTINGS from the top left corner drop-down menu Under BILLING INFO, add/edit your billing information Click SAVESome readers

• How to upgrade your subscription plan?

  Select ACCOUNT SETTINGS from the top left corner drop-down menu Under PLAN, select CHANGE to change your plan or CONTACT if you require a custom plan.Some readers

• How to edit your name?

  Select ACCOUNT SETTINGS from the top left corner drop-down menu Under USER, enter your name in the FULL NAME field Click SAVESome readers

• How to make a purchase as a registered business?

  Select ACCOUNT SETTINGS from the top left corner drop-down menu Under BILLING INFO, check the box PURCHASE AS A BUSINESS Enter your company name and VAT number in the COMPANY NAME and VAT NUMBER fields Click SAVESome readers

• How to change your email address?

  Select ACCOUNT SETTINGS from the top left corner drop-down menu Under USER, enter your new email in the EMAIL field Click SAVESome readers

• How to set a default contact for all your Balloonary landing page footers?

  Select ACCOUNT SETTINGS from the top left corner drop-down menu Under BALLOONARY PAGE FOOTERS, add a your company name and email in the COMPANY NAME and COMPANY EMAIL fields. Click SAVE The company name and email will be used as default contact information in the footer of Balloonary pages for the projects you own.Some readers